Privacy Policy

We value and respect your time and your privacy. The following statement discloses our information gathering and dissemination practices for TourCayuga.com.

This is the web site of the Cayuga County Office of Tourism.
Our postal address is
25 South Street
Auburn, NY 13021

We can be reached via e-mail at info@tourcayuga.com or by telephone at (315) 255-1658 or toll-free (800) 499-9615.

For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, and may be used by us to contact consumers for marketing purposes.

Information we share

We do not share personal information with companies, organizations and individuals outside the Cayuga County Office of Tourism unless one of the following circumstances apply:

With your consent

We will share personal information with companies, organizations or individuals outside of the Cayuga County Office of Tourism when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to complete certain business processes for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

Personal Information Collection

You may use our websites, digital newsletters and other forms of internet-based communications to learn about Cayuga County and Finger Lakes Region products and services without disclosing any personal information beyond what you provided when requesting authorized publications, both digital or printed. We may ask you to provide us with personal information, for example, to access or use certain features or if you request additional information from our partners. Information that may be requested by the Cayuga County Office of Toursim (TourCayuga) may include, but is not limited to: contact information, such as name, address, email address, and telephone number; demographic information, such as household information, age group, etc. and information about your travel interests.

Personal Information Uses

It is the Cayuga County Office of Tourism’s policy to treat any personally identifiable information submitted via our website as strictly confidential. TourCayuga does not make your personal information available to third parties for any reason, except to fulfill requests made by you and / or your company or as may be required by the New York State Public Accountability Act.

TourCayuga may use the information you voluntarily offer to inform you directly about information, products or services that may be of interest to you, improve content on our website or electronic newsletter, or to assist with marketing research. We may disclose your personal information as required by law, in conjunction with a public records request, government inquiry, or in litigation or dispute resolution.

Links to Outside Websites

This site may contain links to third party sites not controlled by the Cayuga County Office of Tourism, which therefore are not covered by this privacy statement, such as those belonging to TourCayuga partners and advertisers. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

Unsubscribe

We do not want to send you information you do not want to receive. All of our e-newsletters include links in the footer of the e-mail for managing all aspects of your subscription, including the ability to globally unsubscribe from such communications.

Changes to Privacy

The Cayuga County Office of Tourism retains the right to change this Privacy Policy Statement. For your benefit, we will post changes to this page in a timely manner.

Content

Content and information contained in this site has been compiled by the team of TourCayuga, based on data submitted directly from local tourism promotion partners and business entities. While every effort is made to ensure the accuracy of this information, all data is subject to change without notice. Travelers are advised to contact individual businesses or organizations to obtain information to their satisfaction before traveling. Links to third-party websites are provided as a convenience to users; the Cayuga County Office of Tourism does not control or endorse the content or make any claims to the accuracy of the content.

Google Analytics

User information from both TourCayuga.com or other Cayuga County Office of Tourism sponsored websites is collected primarily to provide a more efficient experience. These sites use “cookies” “pixel tags” and “spotlight tags,” to provide more relevant content, advertising, and to improve the website. These may be small text files which are put on your computer or small graphic files. Information provided through these methods is anonymous in nature. If you wish, you may set your browser to refuse cookies. Some cookies may remain on your computer until you manually delete them.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google offers opt-outs for analytics and for Google’s remarketing services.

Google’s use of your IP address and other data held by Google is governed by your preferences within Google’s product suite and Google’s privacy policies. Visit Google’s website for to view their privacy policies and opt-out options.

In addition, this website may use third-party and partner advertiser cookies, pixel tags, or spotlight tags on select web pages. The purpose of these types of cookies, pixels, and tags is to collect and aggregate statistics about your visit to our website and/or to provide relevant re-marketing to you. These companies and partners may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These cookies do not contain personally identifiable information.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone numbers.